Shipping policy
SHIPPING WITHIN CANADA:
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Service Provider: All orders are dispatched using Canada Post's Expedited service to ensure your products arrive efficiently and safely.
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Free Shipping: To show our appreciation for your business, we provide complimentary shipping for all Canadian orders exceeding $75 CAD. This calculation is applied after any discounts and before taxes are added, allowing you to enjoy more of what you love without the extra shipping costs.
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Shipping Fees: For orders that do not meet the $75 CAD threshold (calculated after discounts and before taxes), a nominal, non-refundable fee of $9.98 CAD will be applied. This ensures your package is handled with care and reaches you in a timely manner.
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Shipping Time: We understand how important it is to receive your orders promptly. As such, we strive to process and dispatch your order as quickly as possible. Please allow 3-7 business days for delivery, depending on your location within Canada. Our operations are based in North York, Ontario, meaning shipments within Ontario may arrive more swiftly.
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Tracking: Your satisfaction and peace of mind are paramount to us. Once your order is dispatched, you will receive an email with tracking information, allowing you to follow your order's journey to your doorstep.
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Remote Locations: We are committed to serving all customers across Canada, including those in remote or hard-to-reach areas. Please note, additional shipping times and fees may apply for these locations. Should this affect your order, we will contact you directly to discuss the details.